Likely early fit
Non-urgent confusion after ICU care, hospitalization, discharge, SNF/rehab transition, medication changes, or a family meeting.
After you request
Your fit-screen request is the first controlled step.
BridgeCare reviews the request for fit, urgency, state/scope, and next-step package selection before records, payment, consent, or secure intake instructions are sent. If the request fits, BridgeCare replies from hello@bridgecaremedicine.com with the next controlled step.
Not emergency care. If there are urgent symptoms, worsening condition, rapid change, or a same-day clinical decision, contact 911, the treating clinician, the facility nurse/clinician, or the emergency department.
What BridgeCare checks first
The first review is not a medical-record review. It is a safety and fit screen to decide whether the request appears appropriate for advisory interpretation, preparation, navigation, and family decision support.
Request received. BridgeCare uses hello@bridgecaremedicine.com for non-emergency scheduling and fit-screen follow-up. Please keep replies broad until secure intake is opened.
Not appropriate
Urgent symptoms, same-day deterioration, requests for direct orders, medication-order requests, or anything meant to bypass the treating team.
Expected sequence
- Fit screen: confirm the request is non-urgent and advisory-only.
- Scope: confirm the broad topic, patient state, requestor relationship, and whether BridgeCare is the right channel.
- Package: choose Focused Review, Full Advisory Visit, or ongoing advisory support after fit.
- Booking: BridgeCare proposes appropriate consult windows from the broad availability you provide.
- Secure intake: records are requested only through the approved secure upload path after consent and scope are confirmed.
Pricing path
Focused Review
$295 / 30 minutes. Best for one narrow discharge, medication-change, follow-up, or care-transition question.
Full Advisory Visit
$650 / 60 minutes. Best first visit for ICU, hospital, SNF/rehab, family meeting, or whole-case complexity.
Ongoing Advisory
From $1,200 after fit. Planned support for evolving hospital, rehab, discharge, or family decision situations.
Keep records out of ordinary email
Please do not send medical records, patient names, dates of birth, medication lists, facility names, hospital names, exact dates, photos, insurance cards, or detailed clinical facts through ordinary email or a public website form. BridgeCare will provide secure intake instructions only after fit, consent, and scope are confirmed.
What the advisory visit is for
The visit helps the family understand the medical story, organize what is uncertain, and prepare better questions for the treating team. BridgeCare does not replace the treating team and does not provide emergency care.
What to do while waiting
- Write down the top 3 questions the family needs answered by the treating team.
- Keep your broad availability windows handy in case BridgeCare proposes appointment options manually.
- Do not email records or private identifiers yet.
- Use the public resources to prepare broad questions for discharge, SNF/rehab, medication changes, code status, or goals-of-care conversations.
- If anything becomes urgent or worse, contact the treating clinician, facility nurse/clinician, emergency services, or the emergency department.