Confirm fit
Non-emergency advisory support only, with treating-team decisions preserved.
Scheduling
Start with a broad, no-PHI fit screen. If the request fits, BridgeCare sends available times and the secure paid-booking link for the right advisory visit.
BridgeCare keeps the public calendar controlled until availability is confirmed. After paid booking, BridgeCare matches you with a critical care doctor and sends visit-prep details.
Start fit screenNot emergency care. For urgent symptoms, rapid worsening, or same-day clinical decisions, contact 911, the treating clinician, the facility nurse/clinician, or the emergency department.
The public site stays intentionally light. Families first submit a broad request. BridgeCare then confirms non-emergency fit, reviews availability, and sends the secure paid-booking path when appropriate.
Non-emergency advisory support only, with treating-team decisions preserved.
BridgeCare offers workable times only after fit and scheduling constraints are checked.
The secure paid-booking link is sent after the request appears appropriate and a time is available.
BridgeCare sends the critical care doctor's name, prep details, and secure intake instructions after paid booking.
Concierge scheduling
The secure booking room remains the payment and confirmation path, but BridgeCare sends it after checking fit and real availability. This avoids public appointment times that may not match the physician schedule.
BridgeCare will send the secure booking link after confirming the request appears appropriate and a real appointment time is available.
Start fit screenIf the request fits BridgeCare's advisory scope, families can book a private advisory visit with a critical care doctor. The visit focuses on interpretation, preparation, and the questions to bring back to the treating team.
Before booking, assignment details stay private while fit and availability are confirmed. After payment is complete and the visit is confirmed, BridgeCare matches the family with a critical care doctor and sends the doctor's name and prep details.
Public pages keep the assignment limited first. The confirmed paid visit includes clear physician information before the advisory conversation.
BridgeCare helps explain the medical story and organize next-step questions. Treatment decisions stay with the patient and treating clinicians.
BridgeCare confirms availability first, then sends the secure paid-booking path privately. This keeps public scheduling controlled while the calendar rules are being verified.
Use the fit screen first for scope and privacy. Keep any public notes generic.
Open fit screenBridgeCare sends the secure booking link after the request appears appropriate and a real time is confirmed.
Request availabilityRecords and protected information wait for the secure intake workflow after critical care doctor details are sent.
Secure intake overview