Public form stays broad
Only contact details, location/state, broad situation, and scheduling preferences.
Request consult
Start with a safe BridgeCare fit screen.
Send a broad, non-identifying request first. BridgeCare confirms non-emergency fit and advisory scope before records move into secure intake. If the request fits, the paid secure booking path opens for the right advisory visit, with a critical care doctor matched after payment is confirmed.
Not emergency care. If there are urgent symptoms, worsening condition, a same-day clinical decision, or an active emergency, contact 911, the treating clinician, the facility nurse/clinician, or the emergency department.
Fit-screen first
A premium advisory request path without exposing private details.
You do not need to know exactly what to ask. BridgeCare first helps determine whether the situation fits, then points the family toward the right advisory path.
BridgeCare checks fit
Non-emergency advisory scope is confirmed before any record workflow opens.
Booking and intake follow
BridgeCare secure booking handles paid booking, then critical care doctor matching and secure intake for records when appropriate.
Who this is for
Best when the family needs clarity before the next care conversation.
BridgeCare is built for non-urgent hospital, ICU, discharge, rehab, medication-change, and serious-illness questions where the family needs interpretation and preparation, not emergency instructions.
Good fit
Confusing hospital course, discharge plan, SNF or rehab transition, medication changes, or family meeting preparation.
Not a fit
Urgent symptoms, same-day deterioration, medication orders, prescription requests, or a request to bypass the treating team.
Send only what BridgeCare needs to screen fit.
Use this page for a basic non-PHI fit-screen request plus broad scheduling preferences. Keep it broad and non-identifying. Do not send records, medication lists, patient identifiers, or urgent symptom details by ordinary email.
BridgeCare first confirms the request appears appropriate for advisory support.
If the situation fits, BridgeCare can guide you toward Focused Review, Full Advisory Visit, or another next step. After paid booking, you are matched with a critical care doctor and receive secure intake instructions.
Allowed
Your name, email, phone, relationship to the patient, patient location/state, broad situation category, preferred advisory path, timezone, broad availability windows, and whether the concern is non-urgent.
Do not send
Medical records, patient names, dates of birth, MRNs, medication lists, hospital/facility names, exact dates, photos, insurance cards, or urgent symptoms.
Copy/paste request template
Hello BridgeCare Medicine, I would like to request a non-emergency advisory fit screen. Requestor name: Best contact email: Best phone: Relationship to patient: Patient location/state: [U.S. state or territory] Broad situation: ICU or hospital course / discharge plan / goals of care / SNF or rehab transition / medication changes / whole case review Preferred advisory path: Focused Review / Full Advisory Visit / not sure Best broad availability windows: weekday evening / Saturday late morning / Sunday afternoon / flexible Timezone: Urgent symptoms or same-day clinical decision? No Short non-identifying summary: [Please keep this broad. Do not include patient names, dates of birth, medical record numbers, medication lists, hospital names, exact dates, photos, or urgent symptoms.]
What happens next
- BridgeCare checks whether the request appears non-urgent and within advisory scope.
- If the request fits, BridgeCare can direct you to the appropriate secure booking path.
- BridgeCare secure booking handles paid booking, critical care doctor matching, reminders, and the secure intake sequence when appropriate.
- Records and private details wait for secure intake after the appropriate gates are cleared.
- BridgeCare helps prepare questions for the treating team; it does not replace the treating team.